Eraser problem in One Note

[Ben Minehart]

We're working with a Motion Computing M1300 and a Cross "Executive" penabled pen, and we've discovered a 50% repro circumstance. When you have the pen button enabled for right-click, while you're writing you may hit it, which will select some of your writing. If you erase the selected block of text using the back-side of the pen by coming straight down on the selected writing (and therefore cause the icon to change modes right on the selected writing), the selection will not delete, and then the icon is stuck on the eraser mode. At this point you're stuck in erase mode and you can't change back to pen mode. Intermittently, you can't add more pages and you can't review through previous pages. In some circumstances OneNote freezes altogether and you have to kill the onenote.exe process. Once you restart OneNote it works normally again.

[Chris H.]

Which drivers are you using from Wacom, and are you running Windows XP SP2
(with Tablet PC Edition 2005) RC1 or just the stock Tablet setup?
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

Post by Ben Minehart
We're working with a Motion Computing M1300 and a Cross "Executive"
penabled pen, and we've discovered a 50% repro circumstance. When you
have the pen button enabled for right-click, while you're writing you may
hit it, which will select some of your writing. If you erase the selected
block of text using the back-side of the pen by coming straight down on
the selected writing (and therefore cause the icon to change modes right
on the selected writing), the selection will not delete, and then the icon
is stuck on the eraser mode. At this point you're stuck in erase mode and
you can't change back to pen mode. Intermittently, you can't add more
pages and you can't review through previous pages. In some circumstances
OneNote freezes altogether and you have to kill the onenote.exe process.
Once you restart OneNote it works normally again.

[Peter Engrav (MS)]

Have you tried the preview OneNote SP1? It includes a number of fixes and
improvements to the eraser tool. And it's now significantly faster on most
machines.

If pre-release software isn't your thing I'd definitely encourage you to
upgrade to SP1 when it's released.

Peter Engrav (MS)

Post by Ben Minehart
We're working with a Motion Computing M1300 and a Cross "Executive"

penabled pen, and we've discovered a 50% repro circumstance. When you have
the pen button enabled for right-click, while you're writing you may hit it,
which will select some of your writing. If you erase the selected block of
text using the back-side of the pen by coming straight down on the selected
writing (and therefore cause the icon to change modes right on the selected
writing), the selection will not delete, and then the icon is stuck on the
eraser mode. At this point you're stuck in erase mode and you can't change
back to pen mode. Intermittently, you can't add more pages and you can't
review through previous pages. In some circumstances OneNote freezes
altogether and you have to kill the onenote.exe process. Once you restart
OneNote it works normally again.

[j***@gmail.com]

Post by Peter Engrav (MS)
Have you tried the preview OneNote SP1? It includes a number of fixes and
improvements to the eraser tool. And it's now significantly faster on most
machines.
If pre-release software isn't your thing I'd definitely encourage you to
upgrade to SP1 when it's released.
Peter Engrav (MS)

Post by Ben Minehart
We're working with a Motion Computing M1300 and a Cross "Executive"

penabled pen, and we've discovered a 50% repro circumstance. When you have
the pen button enabled for right-click, while you're writing you may hit it,
which will select some of your writing. If you erase the selected block of
text using the back-side of the pen by coming straight down on the selected
writing (and therefore cause the icon to change modes right on the selected
writing), the selection will not delete, and then the icon is stuck on the
eraser mode. At this point you're stuck in erase mode and you can't change
back to pen mode. Intermittently, you can't add more pages and you can't
review through previous pages. In some circumstances OneNote freezes
altogether and you have to kill the onenote.exe process. Once you restart
OneNote it works normally again.

15 years later, this bug still exists in One Note. When is this going to be fixed? I understand bug fixes can take time, but 15 years is unreasonable.

[z***@gmail.com]

Make that 16 years

[w***@gmail.com]

How is this still a thing after all this time?
Macbook Pro 2015
Intuos Pro M

[Woodrow Morrison]

same in 2020! FIX THIS PLEASE MS. it works half the time, and then i have to reboot or restart the app (for mac) 2015 macbook pro running catalina

[Yash Kadam]

make that 17 years

[K D]

Post by Yash Kadam
make that 17 years

Same problem with the latest version of onenote on Big Sur. Eraser doesn't update the screen, so the inks of the strokes stay there even when you switch pages!!! WTF MS???

[Listed Names]

Post by Yash Kadam
make that 17 years

Same problem with the latest version of onenote on Big Sur. Eraser doesn't update the screen, so the inks of the strokes stay there even when you switch pages!!! WTF MS???
Make that 18 years

[Vishal Paudel]

Yup @Microsoft, make that 18 years

2004 to 2022,

and accept my annoyance people from 2030,
still got the same issue??

I don't have a fix,
but sudden jerks in the position of the cursor make this happen for some reason,
some sort of a gesture bug, I don't know,

use mouse mode on the pen tablet and see if it works that way

[Haley KayO]

Post by Vishal Paudel
2004 to 2022,
and accept my annoyance people from 2030,
still got the same issue??
I don't have a fix,
but sudden jerks in the position of the cursor make this happen for some reason,
some sort of a gesture bug, I don't know,
use mouse mode on the pen tablet and see if it works that way

[Haley KayO]

Post by Vishal Paudel
2004 to 2022,
and accept my annoyance people from 2030,
still got the same issue??
I don't have a fix,
but sudden jerks in the position of the cursor make this happen for some reason,
some sort of a gesture bug, I don't know,
use mouse mode on the pen tablet and see if it works that way

Make it 19

[Raj Jain]

Post by Haley KayO

Post by Vishal Paudel
2004 to 2022,
and accept my annoyance people from 2030,
still got the same issue??
I don't have a fix,
but sudden jerks in the position of the cursor make this happen for some reason,
some sort of a gesture bug, I don't know,
use mouse mode on the pen tablet and see if it works that way

Make it 19

Make it 20